Analyst, Operational Support, Market Operations

Land Securities Group

Colombo, Sri Lanka
Manage operational support checks
Coordinate changes and updates
Develop frameworks and processes
The Operational Support Change Engineering Analyst is primarily responsible for managing the checks performed by the Operational Support Run team, coordinating any changes, updates, additions, and automation of these checks

Job Summary

  • The Operational Support Change Engineering Analyst is primarily responsible for managing the checks performed by the Operational Support Run team, coordinating any changes, updates, additions, and automation of these checks.
  • The team works primarily to cover London business hours while being based in Colombo, Sri Lanka, and is responsible for managing checks for a range of markets, admissions, client activities, technical processes, systems, and front-ends ahead of the markets start time.
  • The role requires a confident team player with good interpersonal skills and a ‘can do’ attitude, who is accurate with attention to detail and able to work to deadlines and under pressure.

Matching Summary

The Operational Support Change Engineering Analyst is primarily responsible for managing the checks performed by the Operational Support Run team, coordinating any changes, updates, additions, and automation of these checks.

Skills & Requirements

Must-have

  • manage operational support checks
  • coordinate changes and updates
  • develop frameworks and processes
  • proactive confirmatory checks
  • introduce new positive affirmation checks
  • automate checks and processes

Nice-to-have

  • continuous service improvements
  • proactive customer alert management
  • collaboration and creativity
  • growth mindset
  • sustainability focus

Key Requirements

  • Relevant industry experience
  • Recent experience in a similar role
  • Knowledge of SQL, JSON, and python
  • Familiarity with centralized monitoring tools
  • Experience with version control and CI/CD
  • Proficient in Jira, Confluence, Excel, and ITSM tools
  • Experience in managing staff/teams

Work Rights

Not specified

Tailored Resume

Cover Letter