Customer Service

Universal Presentation Concepts

Madison, WI, USA
Onsite
Minimum 2 years customer service experience
Proficiency in microsoft office suite
Strong aptitude for erp systems
Universal Presentation Concepts (UPC) is seeking a Customer Service Associate in Madison, WI, to serve as the primary point of contact for external customers. The role emphasizes excellent communication, relationship-building, and proficiency in Microsoft Office and ERP systems

Job Summary

  • The Customer Service Associate serves as the frontline first point of contact for external customers and internal staff.
  • UPC is a family-owned company operating in a clean 120,000 square foot facility with great employee retention.
  • Benefits include 401(k), Paid Time Off, health insurance benefits, and paid holidays.

Matching Summary

Match Score: 85

Universal Presentation Concepts (UPC) is seeking a Customer Service Associate in Madison, WI, to serve as the primary point of contact for external customers. The role emphasizes excellent communication, relationship-building, and proficiency in Microsoft Office and ERP systems.

Skills & Requirements

Must-have

  • Minimum 2 years customer service experience
  • Proficiency in Microsoft Office Suite
  • Strong aptitude for ERP systems

Nice-to-have

  • Experience with Odoo or similar ERP
  • Adobe software skills
  • Fast-paced dynamic environment adaptability

Key Requirements

  • High School Diploma or equivalent
  • Minimum 2 years experience in customer service
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter