Billtrust is seeking a Customer Success Manager to engage and build relationships with strategic customers, ensuring high satisfaction and retention. The ideal candidate should have experience in management consulting or value selling and be adept at working with C-level executives in complex environments
Job Summary
The primary responsibility is to engage strategic customers and build mutually beneficial partnerships focused on driving customer satisfaction.
Candidates must have 3+ years of experience in management consulting or value selling to effectively analyze relationships and drive adoption.
Employees enjoy flexible working hours, open PTO, paid sabbaticals, and a culture that prioritizes work-life balance and diversity.
Matching Summary
Match Score: 85
Billtrust is seeking a Customer Success Manager to engage and build relationships with strategic customers, ensuring high satisfaction and retention. The ideal candidate should have experience in management consulting or value selling and be adept at working with C-level executives in complex environments.
Salary
Base: $80,000 - $90,000 USD annually; Bonus/Equity: May qualify for equity, commissions, or variable performance bonuses; Benefits: Medical, dental, vision, 401(k) match, paid parental leave, sabbatical
Skills & Requirements
Must-have
3+ years management consulting experience
Experience working with C-Level executives
Understanding of Financial Services trends
Experience with large complex opportunities
Ability to influence in virtual teams
Nice-to-have
Strong technology component understanding
Proactive and collaborative attitude
Fast-paced dynamic environment experience
Change management within organizations
Case study and reference generation
Key Requirements
3+ years management consulting or value selling experience
Experience supporting C-Level executives
Understanding of Financial Services and technology trends