Bra Espec Select One

Santander UK

Rio De Janeiro, Brazil
Digital customer experience
Remote customer service
Digital channel proficiency
The role is responsible for serving clients at the beginning of their journey in the Select universe, ensuring a premium digital experience with a focus on convenience, efficiency, and human proximity in a remote environment

Job Summary

  • The role is responsible for serving clients at the beginning of their journey in the Select universe, ensuring a premium digital experience with a focus on convenience, efficiency, and human proximity in a remote environment.
  • Key responsibilities include attending and engaging clients 100% digitally, updating clients on Select portfolio benefits, conducting consultative sales of low complexity credit, investment, and insurance products, and resolving demands remotely.
  • Benefits include variable remuneration (PLR + RV), medical and dental assistance, food and meal allowance, complementary pension, life insurance, childcare/nanny assistance, Gympass or Totalpass, transportation voucher, and various wellness and support programs.

Matching Summary

The role is responsible for serving clients at the beginning of their journey in the Select universe, ensuring a premium digital experience with a focus on convenience, efficiency, and human proximity in a remote environment.

Skills & Requirements

Must-have

  • digital customer experience
  • remote customer service
  • digital channel proficiency
  • consultative sales

Nice-to-have

  • passion for people
  • growth mindset
  • challenging the market
  • horizontal culture

Key Requirements

  • CPA 10 certification
  • Remote customer service experience
  • Digital channel mastery
  • Customer journey knowledge
  • Financial product knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter