You will gain hands-on experience in onboarding, adoption, retention, and expansion—the full lifecycle of a customer relationship
Job Summary
You will gain hands-on experience in onboarding, adoption, retention, and expansion—the full lifecycle of a customer relationship.
Assist CSMs team in facilitating offline workshops, salons, events etc; and support to internal escalating technical issues when needed.
This role is designed for empathetic, proactive learners who are passionate about helping customers succeed and want to build a career in customer-centric, revenue-impacting roles.
Matching Summary
You will gain hands-on experience in onboarding, adoption, retention, and expansion—the full lifecycle of a customer relationship.
Skills & Requirements
Must-have
Customer onboarding and adoption
Customer retention and expansion
Facilitating offline workshops and events
Tracking outreach campaigns
Preparing business review materials
Nice-to-have
Proactive learners
Passionate about helping customers
Cross-cultural sensitivity
International experience
Additional language skills
Key Requirements
Bachelor’s degree in Business Administration, Marketing, Communications, International Business, or a related field
Basic proficiency in Microsoft Office/Google Workspace