Relationship Banker At Jacksonville Branch, Phoenix Md

MTB (M&T Bank)

Phoenix, Maryland, United States of America
Base: $22.61 - $37.67 hourly; bonus/equity: not sp...
Proactive sales solutions
Customer outreach
Lobby management
Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner

Job Summary

  • Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner.
  • Specializes in our branch customer experience through lobby management, servicing and sales interactions for retail and business customers.
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.

Matching Summary

Identifies customers' needs through the bank’s retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner.

Salary

Base: $22.61 - $37.67 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • proactive sales solutions
  • customer outreach
  • lobby management
  • risk management
  • customer servicing interactions

Nice-to-have

  • belonging and reflects M&T Bank brand
  • good risk management decisions

Key Requirements

  • High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center, customer service and/or telesales experience OR A high school diploma or equivalent (GED) and a minimum of 1 year proven proactive sales experience.
  • Strong verbal communication and interpersonal skills
  • Proven ability to demonstrate exceptional customer service
  • Well-organized individual with time management and prioritization skills
  • Demonstrated financial services product knowledge
  • Ability to communicate with tact and diplomacy
  • Proficient with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter