Senior Ai Success Manager

Braze

Chicago, United States
Base: $157,400.00 - $185,100.00pyear; bonus/equity...
On-site
Customer success management
Ai use case design
Executive-level relationships
The AI Success Manager will collaborate closely with internal and external teams to drive customer success with the Braze product, focusing on renewals, upsells, and expansions

Job Summary

  • The AI Success Manager will collaborate closely with internal and external teams to drive customer success with the Braze product, focusing on renewals, upsells, and expansions.
  • Key responsibilities include overseeing AI use case design, building executive-level relationships, and acting as the voice of the customer to influence product development.
  • Braze offers a comprehensive Total Rewards package including competitive compensation, equity grants, and benefits focused on work-life harmony and professional development.

Matching Summary

The AI Success Manager will collaborate closely with internal and external teams to drive customer success with the Braze product, focusing on renewals, upsells, and expansions.

Salary

Base: $157,400.00 - $185,100.00/year; Bonus/Equity: OTE $189,600.00 - $223,000.00/year; Benefits: Comprehensive Total Rewards package including equity grants

Skills & Requirements

Must-have

  • customer success management
  • AI use case design
  • executive-level relationships
  • data-driven presentations
  • Excel and SQL analysis

Nice-to-have

  • entrepreneurial initiative
  • empathy and direct conversations
  • passion for new technologies
  • structured and organized execution
  • clear and persuasive communication

Key Requirements

  • Prior Strategy Consulting experience preferred
  • Familiarity with data science or machine learning is a strong plus
  • 20% travel to customers expected

Work Rights

Not specified

Tailored Resume

Cover Letter