Quality Assurance Analyst

Acquire Asia Pacific Philippines Inc.

Cubao, Philippines
11d onsite
2+ years of qa experience
Proficient in excel and data management
Willing to work night shift
The Quality Assurance Analyst plays a crucial role in maintaining high standards for customer service

Job Summary

  • The Quality Assurance Analyst plays a crucial role in maintaining high standards for customer service.
  • Responsibilities include assessing interactions, conducting coaching, and participating in process improvement.
  • The company offers comprehensive HMO packages, paid time off, and wellness programs.

Matching Summary

The Quality Assurance Analyst plays a crucial role in maintaining high standards for customer service.

Skills & Requirements

Must-have

  • 2+ years of QA experience
  • Proficient in Excel and data management
  • Willing to work night shift

Nice-to-have

  • Strong customer service skills
  • Excellent time management skills
  • Ability to provide constructive feedback

Key Requirements

  • No minimum educational qualifications required
  • Must be an independent self-starter
  • Strong analytical skills for root cause analysis

Work Rights

Not specified

Tailored Resume

Cover Letter