As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist role involves supporting customers with their banking needs through face-to-face and digital channels, including assisting with credit product applications and financial health checks.
This is a secondment/contract opportunity until February 2027 with flexible full-time or part-time roster options.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
Excellent communication skills
Ability to articulate financial terms clearly
Experience in busy retail environment
Ability to use in-branch and digital banking technology
Problem solving and solution provision
Flexible roster availability
Nice-to-have
Genuine interest in banking career
Ability to build personal customer connections
Integrity and customer-centric approach
Experience in financial services, retail or hospitality
Ability to work in a commercially driven environment
Key Requirements
Experience in financial services or related sectors
Availability for specified flexible roster
Ability to work until Feb 2027 (contract duration)