Job Summary

• Serve as the main point of contact for a portfolio of customers, leading onboarding activities and guiding them through service adoption.
• Collaborate with Sales and TAMs on account strategy, renewals, and contract activities, while maintaining accurate customer records in CRM tools.
• Coordinate with internal teams to resolve customer issues quickly and effectively, managing escalations and ensuring timely follow-up.

Matching Summary

Skills & Requirements

Key Requirements

• Experience in Customer Success, Account Management, or Service Delivery
• Strong communication, relationship-building, and organizational skills
• Ability to work independently and manage multiple priorities
• Experience with cloud technologies (preferred)
• Problem-solving mindset and ability to collaborate across different teams

Work Rights