JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients
Job Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.
Switchboard and Reservation Agent will be responsible for answering incoming calls, transferring them appropriately, and providing general information.
The role involves taking and confirming reservations for meetings using internal system and maintaining accurate records.
Matching Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.
Skills & Requirements
Must-have
answering incoming calls
transferring calls appropriately
providing general information
taking and confirming reservations
maintaining accurate records
handling correspondence
addressing inquiries and concerns
managing occupancy and space metrics
Nice-to-have
strong knowledge of hospitality skills
ability to interact with wide range of client demands
positive and helpful experience to users
efficient and professional issue escalation
Key Requirements
relevant experience to a new industry
strong knowledge of hospitality skills
ability to interact with wide range of client demands