Johnson & Johnson is seeking an Omnichannel Business Partner in São Paulo, Brazil, to lead the transformation of customer interactions through innovative digital and physical channels. The ideal candidate will have a strong background in omnichannel strategies, digital marketing, and strategic planning, with a focus on enhancing the customer experience
Job Summary
The Omnichannel Business Partner will lead the front office at cluster level to transform how Janssen interacts with its customers, developing a harmonized client-centric journey experience throughout new physical and digital channels.
Main Responsibilities include providing an outside-in perspective to improve the phygital customer experience, planning the execution of omnichannel strategy, and monitoring competitor activity and omnichannel strategy trends.
The role requires an experienced professional with a proven track record leading transformation programs or implementing omnichannel strategies, with a Master's degree in marketing, MBA, or digital field desired.
Matching Summary
Match Score: 85
Johnson & Johnson is seeking an Omnichannel Business Partner in São Paulo, Brazil, to lead the transformation of customer interactions through innovative digital and physical channels. The ideal candidate will have a strong background in omnichannel strategies, digital marketing, and strategic planning, with a focus on enhancing the customer experience.