Customer Service Agents

Concentrix

Mexico City, Mexico
Intermediate - advanced english level
Strong computer navigation skills
Ability to work under constant changes
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Concentrix offers endless career opportunities, clear paths for career development, a competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
  • Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch.

Matching Summary

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • Intermediate - Advanced English level
  • Strong computer navigation skills
  • Ability to work under constant changes
  • Multitasking
  • Attention to detail

Nice-to-have

  • Passion for doing good
  • Compassionate customer interactions
  • Genuine problem solving
  • Human touch
  • Team member as well as independently

Key Requirements

  • High School diploma or equivalent
  • 6 months minimum of experience in Call center customer service
  • Shift rotation capability

Work Rights

Not specified

Tailored Resume

Cover Letter