As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Runaway Bay Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
With us, you’ll help customers make informed financial decisions to achieve their goals.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Financial Health Checks
In-branch technology demonstration
Problem solving and solution provision
Nice-to-have
Financial services experience
Retail or hospitality background
Articulate financial terms clearly
Ask questions and find solutions
Champion processes and procedures
Risk-adverse culture champion
Key Requirements
Experience in financial services, retail or hospitality