Customer Experience Associate Iii - Uk Airline

Conduent Business Services

Pasay City, Philippines
Not specified; not specified; not specified
**
Call center experience required
Ability to follow standard scripts
Strong problem-solving skills
** Conduent Business Services is seeking a Customer Experience Associate III for its Pasay City location, focusing on delivering exceptional service for a UK airline. The role involves performing business support and customer service tasks, emphasizing problem-solving and effective communication. Candidates should be capable of working independently within established procedures and guidelines. **

Job Summary

  • The role involves performing business support tasks using data organizing and coordination skills within an established procedure framework.
  • Associates are responsible for the end-to-end resolution of customer issues by assessing calls and providing specialized information in a warm manner.
  • Conduent offers a culture where individuality is noticed and valued, allowing employees to personally thrive while delivering mission-critical services.

Matching Summary

Match Score: 75

** Conduent Business Services is seeking a Customer Experience Associate III for its Pasay City location, focusing on delivering exceptional service for a UK airline. The role involves performing business support and customer service tasks, emphasizing problem-solving and effective communication. Candidates should be capable of working independently within established procedures and guidelines. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Call center experience required
  • Ability to follow standard scripts
  • Strong problem-solving skills
  • Database data entry proficiency
  • Empathetic communication style

Nice-to-have

  • Experience with Fortune 100 clients
  • Informal leadership capabilities
  • Adaptability to new assignments
  • Team collaboration mindset

Key Requirements

  • Vocational training or equivalent experience
  • Maintain appropriate licenses and certifications
  • Ability to work with limited supervision

Work Rights

Not specified

Tailored Resume

Cover Letter