Head Universal Banker, Bilingual English/spanish Speaking Preferred, Tamiami Branch

Work From Home With CiCi

Miami, Florida, United States
Base: $46,600.00 - $60,800.00; bonus/equity: discr...
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Lead coach and support universal bankers
Execute financial transactions and sales
Champion risk and control compliance
** The Head Universal Banker position at Citi's Tamiami Branch in Miami requires a bilingual English/Spanish speaker to lead and support a team in delivering exceptional customer service and sales. The role involves coaching team members, managing compliance, and engaging clients effectively while promoting digital banking solutions. **

Job Summary

  • The Head Universal Banker is a leadership role responsible for guiding the branch team while executing all service transactions and sales activities.
  • This position requires championing risk and control by monitoring daily operations and ensuring strict compliance with bank policies and regulatory procedures.
  • Citi offers competitive employee benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 75

** The Head Universal Banker position at Citi's Tamiami Branch in Miami requires a bilingual English/Spanish speaker to lead and support a team in delivering exceptional customer service and sales. The role involves coaching team members, managing compliance, and engaging clients effectively while promoting digital banking solutions. **

Salary

Base: $46,600.00 - $60,800.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off.

Skills & Requirements

Must-have

  • Lead coach and support Universal Bankers
  • Execute financial transactions and sales
  • Champion risk and control compliance
  • Engage clients in branch lobby
  • Manage cash supply and vault operations

Nice-to-have

  • Bilingual English Spanish speaking preferred
  • Retail experience desired
  • Strong digital engagement skills
  • Proactive problem solving attitude
  • Experience with video conferencing tools

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Face-to-face customer service experience
  • Basic computer and digital tools skills

Work Rights

Not specified

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