Customer Relationship Specialist - 111 St Georges Tce

Bank of Queensland

111 St Georges Tce, Perth, AU
Outstanding customer service
Identify and support financial needs
Provision financial products and services
The purpose of this position is to provide outstanding customer service, by identifying and supporting customers to explore their current and future financial needs, provision relevant financial products and services and facilitate referrals to specialist teams where required

Job Summary

  • The purpose of this position is to provide outstanding customer service, by identifying and supporting customers to explore their current and future financial needs, provision relevant financial products and services and facilitate referrals to specialist teams where required.
  • As an experienced Customer Relationship Specialist, you will be a passionate, high-performing operator who consistently delivers an outstanding customer experience.
  • BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Matching Summary

The purpose of this position is to provide outstanding customer service, by identifying and supporting customers to explore their current and future financial needs, provision relevant financial products and services and facilitate referrals to specialist teams where required.

Skills & Requirements

Must-have

  • outstanding customer service
  • identify and support financial needs
  • provision financial products and services
  • develop customer relationships
  • proactive lead management
  • excellent written and verbal communication

Nice-to-have

  • driven, supportive and fun team
  • high-performing operator
  • build long-lasting relationships
  • collaborative team environment
  • personalized approach
  • can do attitude

Key Requirements

  • experience in the retail banking industry
  • exposure to consumer lending
  • learn and use a variety of technical financial systems
  • strong attention to detail
  • background screening completed

Work Rights

Not specified

Tailored Resume

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