The incumbent is responsible to provide efficient and effective support to the Company goals by meeting and exceeding their expectations on operational processes
Job Summary
The incumbent is responsible to provide efficient and effective support to the Company goals by meeting and exceeding their expectations on operational processes.
The incumbent is also required to work closely with other operations departments in delivering excellent service quality to customers.
Prudential’s purpose is to be partners for every life and protectors for every future.
Matching Summary
The incumbent is responsible to provide efficient and effective support to the Company goals by meeting and exceeding their expectations on operational processes.
Skills & Requirements
Must-have
Adhering to claims workflow
Assess claims according to policy
Handle customer enquiries efficiently
Work closely with operations departments
Record and submit statistics/reports
Review and improve processes
Nice-to-have
Partners for every life
Protectors for every future
Connect, Grow, and Succeed
Diversity is celebrated and inclusion assured
Support career ambitions
Key Requirements
Degree in relevant field
Minimal insurance knowledge (Executive)
3 to 5 years claims handling experience (Assistant Manager)
Professional life insurance qualification (advantage)