Customer Service Representative / Recruiter

Herewithinc

Houston, United States
On-site
Source and screen candidates
Manage candidate pipelines
Onboard care partners
You will embody Herewith's values by making care easier, personalizing every placement, and building trust together

Job Summary

  • You will embody Herewith's values by making care easier, personalizing every placement, and building trust together.
  • Your primary focus is to understand placement requirements, onboard candidates, address candidate questions, and ensure “Helpers” are fully prepared and confident when matching with patients.
  • This role requires strong empathy, persistence, and the ability to balance candidate advocacy with operational needs while delivering a positive and seamless onboarding experience.

Matching Summary

You will embody Herewith's values by making care easier, personalizing every placement, and building trust together.

Skills & Requirements

Must-have

  • Source and screen candidates
  • Manage candidate pipelines
  • Onboard care partners
  • Respond to inquiries via phone, text, email
  • Document interactions in Salesforce
  • Collaborate with care teams

Nice-to-have

  • Compassionate and organized
  • Empathy and persistence
  • Candidate advocacy
  • Positive onboarding experience
  • Bilingual English and Spanish preferred

Key Requirements

  • Experience in recruitment, customer service, care coordination
  • Strong candidate engagement skills
  • Proficiency in Salesforce, G-Suite, Zoom
  • Experience with dialer systems is a plus
  • Bilingual English and Spanish strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter