Sales & Service Manager - State Street

Alo Yoga

Santa Barbara, United States
On-site
Drive sales targets and revenue growth
Coach and develop sales service teams
Manage guest experience and client relationships
Alo Yoga is seeking a Sales & Service Manager for their Santa Barbara location, responsible for enhancing the guest experience and driving sales within the store. The ideal candidate should be passionate about customer service, possess leadership skills, and be committed to the company's mission of mindful movement

Job Summary

  • The Sales & Service Manager is accountable for bringing ALO's business and guest experience strategy to life within the store.
  • This role requires constant movement on the sales floor and back of house to ensure the store remains clean, safe, and inviting.
  • The position involves partnering with the General Manager to review budgets, monitor metrics like sell-thru, and inform quarterly planning processes.

Matching Summary

Match Score: 85

Alo Yoga is seeking a Sales & Service Manager for their Santa Barbara location, responsible for enhancing the guest experience and driving sales within the store. The ideal candidate should be passionate about customer service, possess leadership skills, and be committed to the company's mission of mindful movement.

Skills & Requirements

Must-have

  • Drive sales targets and revenue growth
  • Coach and develop sales service teams
  • Manage guest experience and client relationships
  • Analyze business metrics and reporting data
  • Ensure store operational efficiency and safety

Nice-to-have

  • Passion for mindful movement and yoga culture
  • Experience in lifestyle or athletic apparel retail
  • Strong ability to build community connections
  • Proactive problem-solving skills for process gaps

Key Requirements

  • Leadership experience in retail sales environments
  • Ability to analyze financial and operational data
  • Strong coaching and feedback delivery capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter