Senior Customer Learning Manager - Fx Trading Workflows
London Stock Exchange Group (LSEG)
Multiple Locations
Fully remote
Fx and money markets workflow expertise
Customer facing training content design
Advanced level class instruction
Drives and delivers product aligned customer learning driving adoption and value creation for FX and Money Market workflow globally
Job Summary
Drives and delivers product aligned customer learning driving adoption and value creation for FX and Money Market workflow globally.
The Customer Learning Manager serves as the financial markets & workflow experts at LSEG, collaborating with Subject Matter Experts to design, update and coordinate customer facing training content.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Matching Summary
Drives and delivers product aligned customer learning driving adoption and value creation for FX and Money Market workflow globally.
Skills & Requirements
Must-have
FX and Money Markets workflow expertise
Customer facing training content design
Advanced level class instruction
Product aligned customer learning
Outcome-based learning knowledge
Nice-to-have
Enjoys coaching and elevating performance
Collaborative and creative culture
Commitment to sustainability
Proactive and resourceful
Key Requirements
5+ years markets experience preferred
Proven experience in training on LSEG/Refinitiv solutions