Payroll Client Services Specialist Lead (dach Region)
Remote
Remote, Global
Base: $30,700 - $69,050 usd; bonus/equity: not spe...
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End-to-end payroll processing experience
German and swiss payroll regulations knowledge
Professional fluency in german language
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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to provide specialized support for payroll inquiries, particularly for Germany and Switzerland. The role requires hands-on payroll experience, fluency in German, and strong analytical and communication skills, with a focus on customer service and collaboration.
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Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will act as the main point of contact for urgent issues and customer escalations, joining video calls to find quick solutions.
The position offers opportunities for continuous learning, career development, and competitive compensation within a fully remote global team.
Matching Summary
Match Score: 75
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Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to provide specialized support for payroll inquiries, particularly for Germany and Switzerland. The role requires hands-on payroll experience, fluency in German, and strong analytical and communication skills, with a focus on customer service and collaboration.
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Salary
Base: $30,700 - $69,050 USD; Bonus/Equity: Not specified; Benefits: Competitive benefits included
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll regulations knowledge
Professional fluency in German language
Client-facing escalations handling
Asynchronous communication proficiency
Nice-to-have
Experience working remotely
Mentoring and supporting colleagues
Analytical problem-solving skills
Collaboration across international cultures
Adaptability in fast-paced environments
Key Requirements
Hands-on experience with Germany/Switzerland payroll