Delivery & Customer Service Assistant

KWANG HAP SIANG (SINGAPORE) PRIVATE LIMITED

Singapore
**
Safe loading and unloading of goods up to 20kg
Reading delivery orders and invoices in english and mandarin
Accurate cash and cheque collection procedures
** KWANG HAP SIANG (SINGAPORE) PRIVATE LIMITED is seeking a Delivery & Customer Service Assistant to support daily delivery operations and enhance customer interactions. The ideal candidate will be responsible for accurate order fulfillment, handling goods, and providing excellent customer service while collaborating closely with the delivery team. **

Job Summary

  • The role supports daily delivery operations by assisting drivers with loading, unloading, and timely delivery of goods.
  • Employees are responsible for verifying goods against orders, handling cash payments, and maintaining accurate documentation.
  • The position requires strong customer service skills to handle enquiries, manage complaints, and support basic sales activities.

Matching Summary

Match Score: 75

** KWANG HAP SIANG (SINGAPORE) PRIVATE LIMITED is seeking a Delivery & Customer Service Assistant to support daily delivery operations and enhance customer interactions. The ideal candidate will be responsible for accurate order fulfillment, handling goods, and providing excellent customer service while collaborating closely with the delivery team. **

Skills & Requirements

Must-have

  • Safe loading and unloading of goods up to 20kg
  • Reading delivery orders and invoices in English and Mandarin
  • Accurate cash and cheque collection procedures
  • Professional customer communication and complaint handling
  • Time management for delivery schedules

Nice-to-have

  • Basic sales support and product promotion skills
  • Teamwork coordination with driver and operations team
  • Familiarity with navigation tools like Google Maps

Key Requirements

  • Ability to read English and Mandarin
  • Manual handling capability for items up to 20kg
  • Understanding of workplace safety practices

Work Rights

Not specified

Tailored Resume

Cover Letter