Client Onboarding Representative (contract)

Workforcity

Kuala Lumpur, Malaysia
Client onboarding and account maintenance
Knowledge of bank products and processes
Customer communication experience
Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future

Job Summary

  • Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.
  • This is a 12 months' contract role based in Kuala Lumpur, Malaysia, focused on ensuring high levels of client satisfaction through strong product, process and client knowledge.
  • You will cooperate with internal partners, support other teams, and participate in trainings, projects, and system testing to continuously improve operational processes.

Matching Summary

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.

Skills & Requirements

Must-have

  • Client onboarding and account maintenance
  • Knowledge of bank products and processes
  • Customer communication experience
  • High attention to detail
  • Fluent in written and spoken English
  • Ability to work under pressure and meet deadlines
  • Good PC skills including Excel and Word

Nice-to-have

  • Flexibility and adaptability
  • Team spirit and loyalty
  • Goal-oriented with desire for challenges
  • Self-motivated and organized
  • Customer focus
  • Ability to suggest process improvements

Key Requirements

  • 0-2 years experience
  • Knowledge of bank products in account opening and maintenance
  • High School diploma or equivalent
  • Fluent English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter