Bachelor's degree in computer science or related field
Proven experience as application support analyst
Strong analytical and problem-solving skills
The role involves ensuring the stability, availability, and optimal performance of business-critical applications within the Project and Development Services business
Job Summary
The role involves ensuring the stability, availability, and optimal performance of business-critical applications within the Project and Development Services business.
Candidates will act as subject matter experts, providing technical support, conducting root cause analysis, and mentoring team members.
JLL is committed to hiring talented people to shape the future of real estate by combining world-class services, advisory, and technology.
Matching Summary
The role involves ensuring the stability, availability, and optimal performance of business-critical applications within the Project and Development Services business.
Skills & Requirements
Must-have
Bachelor's degree in computer science or related field
Proven experience as application support analyst
Strong analytical and problem-solving skills
Familiarity with ITIL framework and service management
Experience with log analysis and diagnostic tools
Nice-to-have
Relevant certifications in technology fields
Leadership skills to mentor new hires
Passion for learning new tools and techniques
Strong customer service orientation
Ability to collaborate with cross-functional teams
Key Requirements
Bachelor's degree in computer science or Information Systems
Solid understanding of application architecture and database systems
Practical experience utilizing log analysis and monitoring tools