The US Customer Service Representative will be responsible for delivering exceptional customer support through live inbound and outbound calls
Job Summary
The US Customer Service Representative will be responsible for delivering exceptional customer support through live inbound and outbound calls.
This role involves assisting US-based customers with their logistics, shipping, tracking, and issue‑resolution needs.
The ideal candidate will be fluent in English and demonstrate a customer-first mindset while adhering to UPS Logistics guidelines and service standards.
Matching Summary
The US Customer Service Representative will be responsible for delivering exceptional customer support through live inbound and outbound calls.
Skills & Requirements
Must-have
live inbound and outbound calls
US-based customers
logistics and shipping needs
customer-first mindset
adhering to UPS guidelines
Nice-to-have
innovative possibilities
rewarding culture
talented teams
lead yourself or teams
Key Requirements
Minimum 1+ years of US Customer Service experience