Logistics & Customer Service Lead

Chevron

Sapugaskanda, Sri Lanka
On-site
Erp system proficiency
Extended warehouse management (ewm) experience
Customer inquiry resolution
Chevron is seeking a Logistics & Customer Service Lead for its manufacturing plant in Sapugaskanda, Sri Lanka. This on-site role involves addressing customer inquiries, coordinating product deliveries, and managing logistics through ERP and EWM systems

Job Summary

  • This role reports to the Logistics Manager and is based at the manufacturing plant in Sapugaskanda.
  • The incumbent will coordinate with transport service providers to ensure timely and efficient product deliveries to customers.
  • Responsibilities include effectively transacting through ERP and EWM systems while reconciling inventory and managing customer credit.

Matching Summary

Match Score: 75

Chevron is seeking a Logistics & Customer Service Lead for its manufacturing plant in Sapugaskanda, Sri Lanka. This on-site role involves addressing customer inquiries, coordinating product deliveries, and managing logistics through ERP and EWM systems.

Skills & Requirements

Must-have

  • ERP system proficiency
  • Extended Warehouse Management (EWM) experience
  • Customer inquiry resolution
  • Transport provider coordination
  • Inventory reconciliation skills

Nice-to-have

  • Proactive complaint handling
  • Cross-functional team collaboration
  • Manufacturing plant environment experience

Key Requirements

  • Experience with Enterprise Resource Planning (ERP)
  • Knowledge of Extended Warehouse Management (EWM)
  • Ability to manage customer credit and complaints

Work Rights

Not specified

Tailored Resume

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