Ms Engineer L2, Data Centre Operations

NTT DATA

On-site
Moderate-level experience in managed services
Knowledge of ticketing tools like servicenow
Familiarity with itil processes
NTT DATA is seeking a Cross Technology Managed Services Engineer (L2) for their Data Centre Operations, responsible for maintaining IT infrastructure and resolving technical incidents. The ideal candidate will have a strong background in managed services, familiarity with ITIL processes, and excellent communication skills. This position is based on-site and offers a diverse and inclusive work environment

Job Summary

  • You will play an essential role in maintaining clients' IT infrastructure by proactively monitoring and resolving technical incidents.
  • The company is a $30+ billion global leader serving 75% of the Fortune Global 100 with a focus on diversity and inclusion.
  • You are expected to execute changes meticulously, mitigate risks, and contribute to disaster recovery functions when necessary.

Matching Summary

Match Score: 75

NTT DATA is seeking a Cross Technology Managed Services Engineer (L2) for their Data Centre Operations, responsible for maintaining IT infrastructure and resolving technical incidents. The ideal candidate will have a strong background in managed services, familiarity with ITIL processes, and excellent communication skills. This position is based on-site and offers a diverse and inclusive work environment.

Skills & Requirements

Must-have

  • Moderate-level experience in managed services
  • Knowledge of ticketing tools like ServiceNow
  • Familiarity with ITIL processes
  • Bachelor's degree in IT or Computing
  • Ability to work longer hours when necessary

Nice-to-have

  • Experience working with vendors and third parties
  • Proven ability to communicate across cultures
  • Positive outlook under high pressure
  • Commitment to client satisfaction
  • Collaboration with automation teams

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent experience
  • Moderate-level experience in cross-technology infrastructure
  • Proficiency in planning activities and projects

Work Rights

Not specified

Tailored Resume

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