Base: $34.95 to $36.39 ph; bonus/equity: potential...
Not specified (assumed to be hybrid or onsite based on operational needs).
Cargo handling procedures
Customer service excellence
Team training and development
Southwest Airlines is seeking a Supervisor for Cargo Customer Service in Tampa, Florida. The role involves leading a team of Freight Agents to ensure efficient cargo handling and on-time performance, while fostering a supportive workplace culture
Job Summary
As a Supervisor Cargo Customer Service at Southwest Airlines, you’ll guide Freight Agents and make sure shipments are handled safely, quickly, and meet requirements.
Your Leadership helps Southwest deliver great service and stay on schedule—every day.
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too).
Matching Summary
Match Score: 85
Southwest Airlines is seeking a Supervisor for Cargo Customer Service in Tampa, Florida. The role involves leading a team of Freight Agents to ensure efficient cargo handling and on-time performance, while fostering a supportive workplace culture.
Salary
Base: $34.95 to $36.39 per hour; Bonus/Equity: Potential for annual profit-sharing; Benefits: Fly for free, 401(k) match up to 9.3%, competitive health insurance
Skills & Requirements
Must-have
cargo handling procedures
customer service excellence
team training and development
operational problem solving
compliance with regulations
Nice-to-have
proactive employee reallocation
maintaining station objectives
recognizing team achievements
coaching and accountability
Key Requirements
High School Diploma or GED
Two years of airline/military related work experience