Customer Service Specialist

DICK'S Sporting Goods

Surprise, AZ, US
Onsite
Excellent customer service skills
Front-end operations management
Ability to lift 15 to 35 lbs
DICK’S Sporting Goods is seeking a Customer Service Specialist in Surprise, AZ, to enhance the shopping experience for customers through exceptional service and product knowledge. The ideal candidate should have prior retail or customer-focused experience, strong interpersonal skills, and a commitment to creating an inclusive environment

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
  • Team members are expected to uphold company merchandising standards, promote loyalty programs, and support cashiers through complex transactions.

Matching Summary

Match Score: 85

DICK’S Sporting Goods is seeking a Customer Service Specialist in Surprise, AZ, to enhance the shopping experience for customers through exceptional service and product knowledge. The ideal candidate should have prior retail or customer-focused experience, strong interpersonal skills, and a commitment to creating an inclusive environment.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Front-end operations management
  • Ability to lift 15 to 35 lbs
  • Stand for up to 4 hours
  • Product knowledge and sales

Nice-to-have

  • Prior retail sales experience
  • Cashier experience preferred
  • Inclusive team environment
  • Collaborative teamwork attitude
  • Action-oriented mindset

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to stand, bend, stoop, reach, push, pull
  • Lift items weighing 15 to 35 lbs occasionally

Work Rights

Not specified

Tailored Resume

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