Customer Banking Specialist Relief - Central Victoria Area
CBA New Digital Businesses Pty Ltd
Warrnambool, Victoria, Australia
Exceptional customer service delivery
Articulate financial terms clearly
Ask the right questions
As the Customer Banking Specialist Relief, you will be the public face of CommBank, delivering a seamless banking experience and impacting customers' lives at all stages
Job Summary
As the Customer Banking Specialist Relief, you will be the public face of CommBank, delivering a seamless banking experience and impacting customers' lives at all stages.
You will have in-depth conversations with customers about their banking needs, support them with enquiries, and provide solutions through education and demonstration of digital banking options.
The role requires proven experience in customer service, excellent communication skills, the ability to find solutions, and a genuine interest in improving customers' financial wellbeing.
Matching Summary
As the Customer Banking Specialist Relief, you will be the public face of CommBank, delivering a seamless banking experience and impacting customers' lives at all stages.
Skills & Requirements
Must-have
Exceptional customer service delivery
Articulate financial terms clearly
Ask the right questions
Provide effective solutions
Champion processes and procedures
Work in a busy retail environment
Nice-to-have
Interest in building a career
Improve financial wellbeing
Support Aboriginal and/or Torres Strait Islander Peoples
Key Requirements
Proven customer service experience
Financial Services, Retail or Hospitality experience