Customer Service Agent With Italian (m/f/d)

Capita

Sofia, Bulgaria
Not specified; performance-based incentives availa...
Fluent italian language skills (c1 or higher)
Experience with ms office tools
Availability for shift work
You will serve as the primary contact point for customers, managing incoming calls and messages while providing clear solutions

Job Summary

  • You will serve as the primary contact point for customers, managing incoming calls and messages while providing clear solutions.
  • The role offers a hybrid work model with two days from home and three days in the office after training.
  • Candidates receive comprehensive relocation support including initial accommodation and flight contribution if moving from abroad.

Matching Summary

You will serve as the primary contact point for customers, managing incoming calls and messages while providing clear solutions.

Salary

Not specified; Performance-based incentives available; Guaranteed bonus during training period

Skills & Requirements

Must-have

  • Fluent Italian language skills (C1 or higher)
  • Experience with MS Office tools
  • Availability for shift work

Nice-to-have

  • Strong communication and organizational skills
  • Customer-focused mindset
  • Adaptability to hybrid work environment

Key Requirements

  • Italian fluency at C1 level or above
  • Proficiency in digital tools like MS Office
  • Flexibility to work on rotating shifts

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter