Luxury Experience Coordinator

Fairmont Chateau Whistler

Whistler, Canada
Base: $25.55 ph; bonus/equity: not specified; bene...
On-site
Vip arrival experience management
Guest greeting and escorting
Loyalty guest recognition
The Fairmont Chateau Whistler is seeking a Luxury Experience Coordinator who excels in providing personalized service to enhance the guest experience at their luxury resort. This full-time position involves managing VIP arrivals, ensuring high service standards, and collaborating with various departments to deliver exceptional service

Job Summary

  • Provide engaging, sincere, personalized service to turn moments into special memories for guests.
  • Lead and manage all aspects of the VIP arrival experience, ensuring service standards are followed from arrival to departure.
  • Enjoy subsidized staff accommodation, complimentary meals per shift, and access to employee travel programs with discounts worldwide.

Matching Summary

Match Score: 85

The Fairmont Chateau Whistler is seeking a Luxury Experience Coordinator who excels in providing personalized service to enhance the guest experience at their luxury resort. This full-time position involves managing VIP arrivals, ensuring high service standards, and collaborating with various departments to deliver exceptional service.

Salary

Base: $25.55 per hour; Bonus/Equity: Not specified; Benefits: Subsidized staff accommodation, complimentary meal per shift, employee travel program, hotel leisure benefits

Skills & Requirements

Must-have

  • VIP arrival experience management
  • Guest greeting and escorting
  • Loyalty guest recognition
  • Complaint resolution skills
  • Room inspection and presentation

Nice-to-have

  • Engaging and sincere service delivery
  • High luxury mindset
  • Personalized guest experiences

Key Requirements

  • Legally eligible to work in Canada
  • Computer literate in Microsoft Windows applications

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter