Workplace Experience Coordinator

JLL

New Albany, OH, United States
Onsite
Exceptional onsite workplace experience
Customer service operations support
Event coordination and logistics
The Workplace Experience (Wx) Coordinator is responsible for delivering an exceptional onsite workplace experience for all Amgen personnel, guests, and partners

Job Summary

  • The Workplace Experience (Wx) Coordinator is responsible for delivering an exceptional onsite workplace experience for all Amgen personnel, guests, and partners.
  • This role supports day‑to‑day customer service operations, event coordination, space readiness, communications, hospitality activities, and alignment with JLL service standards.
  • JLL offers personalized benefits that support personal well-being and growth, including a 401(k) plan with matching company contributions and comprehensive Medical, Dental & Vision Care.

Matching Summary

The Workplace Experience (Wx) Coordinator is responsible for delivering an exceptional onsite workplace experience for all Amgen personnel, guests, and partners.

Skills & Requirements

Must-have

  • Exceptional onsite workplace experience
  • Customer service operations support
  • Event coordination and logistics
  • Space readiness and communication
  • Vendor and service partner support
  • Daily occupant questions and requests

Nice-to-have

  • Customer-centric mindset
  • High attention to detail
  • Fast-paced regulated environment
  • Supportive culture and comprehensive benefits

Key Requirements

  • Strong customer service experience
  • Excellent verbal and written communication
  • Proficiency with MS Outlook, Excel
  • Ability to manage multiple tasks
  • Ability to safely move throughout areas
  • Experience in a GMP, biotech, or regulated facility preferred

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter