Customer Service Representative

Penn State Golf Courses

Base: $34,800.00 - $50,500.00; bonus/equity: not s...
Hybrid
Strong understanding of university policies
Point-of-sale system operation experience
Professional customer engagement skills
This role serves as a key liaison for students, faculty, staff, and visitors regarding university transportation and parking services

Job Summary

  • This role serves as a key liaison for students, faculty, staff, and visitors regarding university transportation and parking services.
  • Employees enjoy robust retirement plans, comprehensive medical coverage, and a generous 75% tuition discount for themselves and eligible family members.
  • The position requires investigating customer concerns, processing parking permits, and maintaining accurate records using digital platforms.

Matching Summary

This role serves as a key liaison for students, faculty, staff, and visitors regarding university transportation and parking services.

Salary

Base: $34,800.00 - $50,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Strong understanding of university policies
  • Point-of-sale system operation experience
  • Professional customer engagement skills
  • Parking portal and transaction processing
  • Ability to troubleshoot complex issues

Nice-to-have

  • Experience with inventory tracking procedures
  • Knowledge of ADA-related parking needs
  • Background in financial reconciliation tasks
  • Ability to work in a team environment

Key Requirements

  • High School Diploma or GED required
  • 2+ years of relevant experience
  • Must be authorized to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter