Ai And Devops Platform Support Manager - Senior Vice President

Citigroup

Belfast, United Kingdom
Base: annually reviewed; bonus/equity: discretiona...
Hybrid (up to 2 days working from home per week)
Ai and devops platform support
Incident and problem resolution
Vendor relationship management
Citi is seeking a Senior Vice President for the AI and DevOps Platform Support Manager position in Belfast, UK, to lead a team focused on ensuring the performance and reliability of AI and DevOps platforms. The role emphasizes technical leadership, incident management, and collaboration with engineering teams, alongside providing comprehensive support to multiple applications and tools

Job Summary

  • We are seeking an experienced and motivated Manager to lead our AI and DevOps Platform Support team in EMEA, responsible for ensuring the stability, reliability, and performance of our critical AI and DevOps platforms.
  • The role involves leading a team of support engineers, managing incident and problem resolution, and collaborating with engineering and development teams to improve platform services and supportability.
  • By joining Citi, you will not only be part of a business casual workplace with a hybrid working model but also receive a competitive base salary and enjoy a whole host of additional benefits.

Matching Summary

Match Score: 85

Citi is seeking a Senior Vice President for the AI and DevOps Platform Support Manager position in Belfast, UK, to lead a team focused on ensuring the performance and reliability of AI and DevOps platforms. The role emphasizes technical leadership, incident management, and collaboration with engineering teams, alongside providing comprehensive support to multiple applications and tools.

Salary

Base: annually reviewed; Bonus/Equity: discretional annual performance related bonus; Benefits: Private Medical Care & Life Insurance, Employee Assistance Program, Pension Plan, Paid Parental Leave, Special discounts

Skills & Requirements

Must-have

  • AI and DevOps platform support
  • incident and problem resolution
  • vendor relationship management
  • application on-boarding guidelines
  • platform resilience strategy
  • enterprise-wide observability strategy
  • production platform operational health

Nice-to-have

  • continuous learning and flexibility
  • give back to your community
  • business casual workplace
  • work-life balance

Key Requirements

  • Relevant technical leadership or management experience
  • Senior stakeholder management experience
  • Project management with IT service improvement results
  • Bachelor’s/University degree, Master’s degree preferred
  • Hands-on experience with observability and monitoring tools

Work Rights

Not specified

Tailored Resume

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