Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Base: $95,000 - $142,600 usd (atlanta); base: $90,...
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3+ years customer-facing services experience
2+ years talent acquisition or hr experience
1+ years ai/ml product experience
** Workday is seeking a Specialized Customer Success Manager for Talent AI, a fully remote position focused on driving adoption and value realization in AI-powered Talent Acquisition workflows. The ideal candidate should possess experience in customer-facing roles within complex software environments, particularly in Talent Acquisition and AI solutions. **

Job Summary

  • This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
  • Candidates must possess proven expertise in leading complex strategic engagements with multiple stakeholders while influencing retention, advocacy, and expansion.
  • The company offers a flexible work approach requiring at least half of the time spent in-office or in the field with customers, partners, and prospects.

Matching Summary

Match Score: 75

** Workday is seeking a Specialized Customer Success Manager for Talent AI, a fully remote position focused on driving adoption and value realization in AI-powered Talent Acquisition workflows. The ideal candidate should possess experience in customer-facing roles within complex software environments, particularly in Talent Acquisition and AI solutions. **

Salary

Base: $95,000 - $142,600 USD (Atlanta); Base: $90,300 - $160,400 USD (Other US); Bonus/Equity: Eligible for Workday Bonus Plan or commission; Benefits: Comprehensive benefits package available

Skills & Requirements

Must-have

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML product experience
  • Strategic customer engagement management
  • Data-driven health and adoption metrics

Nice-to-have

  • Executive level stakeholder relationship building
  • Experience in evolving incubation environments
  • Ability to translate complex AI concepts
  • Strong verbal and written communication skills
  • Collaborative cross-functional teamwork

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • US location eligibility (Georgia or Colorado)

Work Rights

Not specified

Tailored Resume

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