Senior Manager – Product Operations

Aussie Broadband

Morwell, Victoria, Australia
Not specified; benefits: 26 weeks pyid pyrental le...
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Strong end-to-end understanding of telco products
Advanced analytical skills with commercial insight
Experience improving product efficiency at scale
** Aussie Broadband is seeking a Senior Manager for Product Operations to enhance lifecycle performance and drive product improvements that yield commercial and customer benefits. The role requires a deep understanding of telecommunications products and strong analytical skills, with a commitment to fostering an inclusive and diverse workplace culture. **

Job Summary

  • This role shapes lifecycle performance and turns product enhancements into measurable commercial and customer impact within the 4th largest telco in Australia.
  • The position involves developing optimisation strategies aligned to the 3-Year Product Strategy using performance data and customer friction insights.
  • Benefits include 26 weeks paid parental leave, discounted internet up to $109 per month, and a Fitness Passport for access to multiple gyms.

Matching Summary

Match Score: 75

** Aussie Broadband is seeking a Senior Manager for Product Operations to enhance lifecycle performance and drive product improvements that yield commercial and customer benefits. The role requires a deep understanding of telecommunications products and strong analytical skills, with a commitment to fostering an inclusive and diverse workplace culture. **

Salary

Not specified; Benefits: 26 weeks paid parental leave; Discounts: Internet up to $109/month, 20% off mobile services

Skills & Requirements

Must-have

  • Strong end-to-end understanding of telco products
  • Advanced analytical skills with commercial insight
  • Experience improving product efficiency at scale
  • Ability to convert operational pain points into enhancements
  • Structured thinker with strong commercial judgement

Nice-to-have

  • Proven ability to influence senior stakeholders without authority
  • Effective collaboration across Digital Experience and Call Centre teams
  • Experience driving cost-to-serve reduction initiatives
  • Background in multi-channel product journey simplification

Key Requirements

  • Strong end-to-end understanding of telco products
  • Advanced analytical skills
  • Experience reducing cost-to-serve at scale
  • Structured thinking with commercial judgement

Work Rights

Not specified

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