Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923 - $46,000; bonus/equity: not specifi...
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Help desk ticketing system
Troubleshoot and resolve issues
Maintain technology equipment and software
** The University of Arkansas is seeking a Technology Support Specialist responsible for providing IT support, managing technology equipment, and assisting end users. This role requires a bachelor’s degree in computer science or a related field and at least one year of experience in computer support. **

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
  • The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking a Technology Support Specialist responsible for providing IT support, managing technology equipment, and assisting end users. This role requires a bachelor’s degree in computer science or a related field and at least one year of experience in computer support. **

Salary

Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • Troubleshoot and resolve issues
  • Maintain technology equipment and software
  • End user training and support
  • IT support services

Nice-to-have

  • Customer service skills
  • Work collaboratively
  • Fast-paced environment

Key Requirements

  • Bachelor's degree in computer science or related field
  • One year of computer support experience
  • Five years of computer support experience

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter