Patient Access Rep - Ft - Ochsner St Mary Hospital - Rotating Shifts & Weekends
Ochsner Health
Unknown, Unknown, US
Fully remote
High school diploma or equivalent
Minimum 1 year hospital or medical office experience
Proficiency with windows-style applications and data entry
This role greets patients and guests in a courteous manner while initiating scheduling and completing the check-in process
Job Summary
This role greets patients and guests in a courteous manner while initiating scheduling and completing the check-in process.
The position requires obtaining accurate identification and demographical data to assist in accurate reimbursement while maintaining patient confidentiality.
Employees are responsible for verifying insurance benefits electronically or via telephone and performing point-of-service collections.
Matching Summary
This role greets patients and guests in a courteous manner while initiating scheduling and completing the check-in process.
Skills & Requirements
Must-have
High school diploma or equivalent
Minimum 1 year hospital or medical office experience
Proficiency with Windows-style applications and data entry
Nice-to-have
Strong interpersonal and conflict resolution skills
Ability to work in high stress situations
Knowledge of federal state and local billing regulations
Key Requirements
High school diploma or equivalent required
Minimum 1 year experience in healthcare or customer service
Preferred certifications: CHAM, CHAA, or Medical Assistant