Base: $21.84 - $30.98; bonus/equity: not specified...
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Respond to it support requests via phone or ticketing
Troubleshoot desktop computers and peripherals on-site
Document service requests using system logs
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The Bernalillo County Detention Center is seeking an IT Technician to provide frontline support for various IT services, including desktop support, telecommunications, and audiovisual systems. This position emphasizes teamwork, work-life balance, and professional development while requiring a minimum of one year of IT support experience.
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Job Summary
The IT Technician serves as a first-level responder within the Customer Solutions and Services division providing front-line support.
Employees enjoy benefits including generous leave accruals, career development opportunities, and a lucrative retirement plan.
The role requires handling sensitive information and may involve occasional evening, holiday, or weekend work.
Matching Summary
Match Score: 75
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The Bernalillo County Detention Center is seeking an IT Technician to provide frontline support for various IT services, including desktop support, telecommunications, and audiovisual systems. This position emphasizes teamwork, work-life balance, and professional development while requiring a minimum of one year of IT support experience.
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Salary
Base: $21.84 - $30.98; Bonus/Equity: Not specified; Benefits: Generous leave, retirement, health benefits
Skills & Requirements
Must-have
Respond to IT support requests via phone or ticketing
Troubleshoot desktop computers and peripherals on-site
Document service requests using system logs
Provide after-hours support as assigned
Nice-to-have
Completed Information Technology certifications
Strong focus on work-life balance
Experience with knowledge base resources
Key Requirements
High School Diploma or GED
One year of work experience as first or second responder in IT
Valid New Mexico driver's license by employment date