Lead Specialist-business Transitions

AIA

Manage service request forms intake
Coordinate end-to-end finance migration
Analyze sla kpi tat metrics
This role is responsible for delivering the end-to-end service of Business Transition including managing Service Request Forms and facilitating project management deliverables

Job Summary

  • This role is responsible for delivering the end-to-end service of Business Transition including managing Service Request Forms and facilitating project management deliverables.
  • The position drives continuous improvement initiatives and process automation to achieve efficiency and high-quality transformation outcomes across GFS operations.
  • Candidates must have 5 years of experience in Finance or Accounting within a Shared Services or consulting firm environment.

Matching Summary

This role is responsible for delivering the end-to-end service of Business Transition including managing Service Request Forms and facilitating project management deliverables.

Skills & Requirements

Must-have

  • Manage Service Request Forms intake
  • Coordinate end-to-end finance migration
  • Analyze SLA KPI TAT metrics
  • Renew Statements of Work documents
  • Complete outsourcing due diligence forms
  • Identify process standardization opportunities

Nice-to-have

  • Strong stakeholder management skills
  • Experience in MNC shared services
  • Knowledge of accounting system automation
  • Ability to drive continuous improvement
  • Strategic collaboration with IT counterparts

Key Requirements

  • University Degree in Finance/Accounting/Business IT
  • 5 years working in Finance/Accounting with Shared Services
  • Professional certifications like PMP or Scrum Master (added advantage)
  • Experience in project migration and project management
  • Skilled in Microsoft Word, Outlook, PowerPoint, Excel

Work Rights

Not specified

Tailored Resume

Cover Letter