The Technical Service Delivery Versatilist will provide comprehensive support for networked components, workstations, and printers in a 24/7 environment
Job Summary
The Technical Service Delivery Versatilist will provide comprehensive support for networked components, workstations, and printers in a 24/7 environment.
This role requires in-depth knowledge of OSI models, industry protocols like OSPF and BGP, and the ability to troubleshoot complex network issues.
Candidates must be willing to participate in rotational after-hours on-call support while collaborating with internal teams to align technical service delivery.
Matching Summary
Match Score: 85
The Technical Service Delivery Versatilist will provide comprehensive support for networked components, workstations, and printers in a 24/7 environment.
Salary
Base: $105,700 - $234,500 annually; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
IP routing and switching expertise
Cisco and Aruba wireless controllers
VoIP and voice gateway configuration
Packet capture analysis with Wireshark
24/7 rotational on-call support
VLAN and traffic shaping knowledge
Nice-to-have
Strong interpersonal communication skills
Experience training staff members
Ability to write detailed technical reports
Knowledge of cloud computing platforms
Familiarity with ITIL framework
Key Requirements
Valid driver's license and reliable transportation