As a Switchboard Receptionist, you will play a pivotal role within the Guest Relations team, being the first point of contact for all incoming calls from clients, employees and the general public
Job Summary
As a Switchboard Receptionist, you will play a pivotal role within the Guest Relations team, being the first point of contact for all incoming calls from clients, employees and the general public.
You will coordinate the efficient and accurate booking of meeting rooms via an EMS system and collaborate with AV and Catering teams to satisfy additional meeting requirements.
We offer a competitive salary and benefits package, and with us, you’ll develop your strengths and enjoy a career full of varied experiences.
Matching Summary
As a Switchboard Receptionist, you will play a pivotal role within the Guest Relations team, being the first point of contact for all incoming calls from clients, employees and the general public.
Skills & Requirements
Must-have
Exceptional phone manner
High standards of personal presentation
Positive attitude and willingness to learn
Seamless, welcoming, professional experience
Handle telephone switchboard
Maintain reception area tidiness
Nice-to-have
Thrives in a busy environment
Collaborative team player
Ability to work independently
Entrepreneurial, inclusive culture
Develop your strengths and enjoy varied experiences
Key Requirements
Experience in financial/investment bank services, hotel, or corporate reception/customer service
High level of attention to detail
Strong customer service and interpersonal skills
Strong verbal and written communication in English and Chinese
Ability to relate positively with a wide range of stakeholders