Customer Service Call Center Representative

Lithia & Driveway (LAD) / Driveway Finance Corporation

Tigard, OR, US
Base: $20ph; bonus/equity: + pyy differential for ...
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Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
** Lithia & Driveway is seeking a Customer Service Call Center Representative for their Driveway Finance Corporation in Tigard, OR. This hybrid role focuses on providing excellent customer service over the phone while managing customer account details and using loan processing systems. **

Job Summary

  • The DFC Customer Service Representative I will handle inbound service calls while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Employees are responsible for monitoring customer account details for non-payments, declined payments, and other irregularities while educating customers on account terms.
  • The role offers competitive pay starting at $20/hour along with medical, dental, vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 75

** Lithia & Driveway is seeking a Customer Service Call Center Representative for their Driveway Finance Corporation in Tigard, OR. This hybrid role focuses on providing excellent customer service over the phone while managing customer account details and using loan processing systems. **

Salary

Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Must-have

  • Previous telephone customer service experience
  • Accurate data input into software systems
  • Strong attention to detail and sense of urgency

Nice-to-have

  • Spanish language proficiency pay differential
  • Courteous and professional communication skills
  • Ability to thrive in a team environment

Key Requirements

  • Previous telephone customer service experience preferred
  • PC skills including MS Office knowledge
  • Hybrid work schedule availability in Tigard, OR

Work Rights

Not specified

Tailored Resume

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