Production Support Client Specialist

finanzwesen.jobs

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Application support experience
Financial services technology background
Issue management within slas
** The Production Support Client Specialist role at FNZ involves providing application support to clients, managing incidents, and ensuring high service quality. The ideal candidate should have a background in application support or financial services technology, strong analytical skills, and the ability to work in a fast-paced environment. **

Job Summary

  • This role provides application support for FNZ business, managing issues from external and internal clients to meet KPIs and SLAs.
  • The position requires close collaboration with service managers and developers to ensure robust production fixes and high-quality service delivery.
  • FNZ partners with leading financial institutions to provide a global wealth management platform integrating modern technology with investment operations.

Matching Summary

Match Score: 75

** The Production Support Client Specialist role at FNZ involves providing application support to clients, managing incidents, and ensuring high service quality. The ideal candidate should have a background in application support or financial services technology, strong analytical skills, and the ability to work in a fast-paced environment. **

Skills & Requirements

Must-have

  • Application support experience
  • Financial services technology background
  • Issue management within SLAs
  • Client escalation handling
  • On-call rota availability

Nice-to-have

  • Interest in financial markets
  • Passion for innovative solutions
  • High-performance team collaboration
  • Logical problem-solving abilities
  • Dynamic fast-paced industry adaptability

Key Requirements

  • University degree qualified (2.1) or equivalent
  • Previous experience in application support
  • Experience in financial services technology

Work Rights

Not specified

Tailored Resume

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