Horticulturist

SRS Distribution Inc.

Lake Zurich, IL, US
$61,200.00 - $79,500.00 annually; bonus/equity: di...
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Manage, grow, and maintain plants
Service retail and wholesale customers
Process orders accurately and effectively
** SRS Distribution Inc. is seeking a Horticulturist/Customer Service Associate to manage customer interactions and fulfill orders, ensuring a positive experience for both retail and wholesale clients. The ideal candidate should have substantial horticultural experience, strong communication skills, and the ability to handle customer service inquiries effectively. **

Job Summary

  • The primary function of the Horticulturist/Customer Service Associate position is to manage, grow and/or maintain, and service customers via email, on the telephone, and at the counter and process orders accurately, effectively and courteously.
  • Key responsibilities include servicing house accounts, fulfilling customer orders, resolving issues, managing customer accounts, and offering product expertise.
  • SRS Distribution offers competitive pay, discretionary bonuses, 401(k) with company match, paid time off, medical/dental/vision, and company-paid life and disability insurance.

Matching Summary

Match Score: 75

** SRS Distribution Inc. is seeking a Horticulturist/Customer Service Associate to manage customer interactions and fulfill orders, ensuring a positive experience for both retail and wholesale clients. The ideal candidate should have substantial horticultural experience, strong communication skills, and the ability to handle customer service inquiries effectively. **

Salary

$61,200.00 - $79,500.00 annually; Bonus/Equity: Discretionary bonuses, performance-based bonus programs, commissions, profit-sharing programs; Benefits: 401(k) with company match, Employee Stock Purchase Plan, paid time off, medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, optional long-term disability, additional life insurance, car allowance or automobile and fuel program, reimbursement for travel expenses.

Skills & Requirements

Must-have

  • Manage, grow, and maintain plants
  • Service retail and wholesale customers
  • Process orders accurately and effectively
  • Resolve customer issues
  • Offer product and industry knowledge
  • Work in yard areas in all weather

Nice-to-have

  • Positive customer experience
  • Fast-paced activity
  • Results-oriented expectations
  • Attention to detail

Key Requirements

  • High school diploma or equivalent
  • 3 years horticulture industry experience
  • English verbal and written communication
  • Basic mathematics understanding
  • Problem-solving ability

Work Rights

Not specified

Tailored Resume

Cover Letter