The Fraud/Loss Prevention team is responsible for protecting Ticketmaster’s business across the EMEA markets by identifying, preventing, and mitigating fraudulent activity
Job Summary
The Fraud/Loss Prevention team is responsible for protecting Ticketmaster’s business across the EMEA markets by identifying, preventing, and mitigating fraudulent activity.
This role is responsible for managing fraud analysts, ensuring the team meets performance and risk mitigation objectives, and continuously improving fraud detection and prevention strategies.
The manager collaborates closely with internal partners across product, engineering, finance, legal, customer support, and quality assurance to protect the business while maintaining a positive customer experience.
Matching Summary
The Fraud/Loss Prevention team is responsible for protecting Ticketmaster’s business across the EMEA markets by identifying, preventing, and mitigating fraudulent activity.
Skills & Requirements
Must-have
e-commerce fraud prevention
payment processing
chargeback management
fraud detection tools
transaction monitoring platforms
analytical thinking
leadership experience
Nice-to-have
team development skills
cross-departmental partnerships
continuous improvement initiatives
passion for live entertainment
Key Requirements
Prior leadership experience managing fraud operations teams preferred
Experience in online payments, credit card processing, fraud investigations, or risk management strongly preferred
Bachelor’s degree preferred; equivalent experience may be considered