Customer Banking Specialist - Strathfield

CommBank

Strathfield, Australia
Part-time (28.75 hours per week), fixed schedule.
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Strathfield location, offering a part-time role focused on delivering exceptional customer service and support in financial services. The position involves engaging with customers to understand their banking needs, providing solutions, and promoting digital banking options

Job Summary

  • As the Customer Banking Specialist in our Strathfield Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes, and provide options for the customer through education & demonstration of our in-branch technology and digital banking options.
  • You’ll be part of a community that’ll support you professionally and personally, every step of the way, with the opportunity to network across our Indigenous Employee Network.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Strathfield location, offering a part-time role focused on delivering exceptional customer service and support in financial services. The position involves engaging with customers to understand their banking needs, providing solutions, and promoting digital banking options.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective problem solutions

Nice-to-have

  • Korean language skills
  • Building a career with CommBank
  • Championing risk-adverse culture
  • Interest in financial wellbeing

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to work in a busy retail environment
  • Availability for predetermined roster

Work Rights

Not specified

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