The Senior Manager Provider Call Workforce Planning is responsible for leading forecasting, short-term planning, scheduling, and real-time workforce management for Provider Call Operations
Job Summary
The Senior Manager Provider Call Workforce Planning is responsible for leading forecasting, short-term planning, scheduling, and real-time workforce management for Provider Call Operations.
This role ensures staffing strategies are aligned to demand, service level objectives, and financial targets across a complex, multi-site contact center environment.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Matching Summary
The Senior Manager Provider Call Workforce Planning is responsible for leading forecasting, short-term planning, scheduling, and real-time workforce management for Provider Call Operations.
Salary
Base: 104,400 - 174,000 USD / yearly; Bonus/Equity: Eligible for annual bonus plan; Benefits: Comprehensive range of benefits including medical, vision, dental, 401(k), PTO, etc.